REMOTE charges – Telephony (Download Evotec Service Charges Schedule)

Standard Remote Change

 Call-Out Fee
 Per Half Hour

Non Contracted Customer
48 hour processing period

  Half-hour Minimum Charge $93.50 inc GST – $85.00 exc GST 

PriorITel Customer
24 hour processing period

  Half-hour Minimum Charge $66.00 inc GST – $60.00 exc GST
per half hour thereafter
Emergency Remote Change Call-Out Fee – Includes First Half Hour Per Half Hour Thereafter
Emergency Remote Charge –
Non Contracted Customer
3 hour processing period		 $330.00 inc GST – $300.00 ex GST
includes first half hour		 $88.00 inc GST – $80.00 ex GST
per half hour thereafter
Emergency Remote Charge –
PriorITel Customer
2 hour processing period		 $132.00 inc GST – $120.00 excGST
includes first half hour		 $66.00 inc GST – $60.00 ex GST
per half hour thereafter
 ON SITE charges  
Standard On Site Service –
Non Contracted Customer		 $88.00 CBD Call out –
includes first half hour  $80.00 exc GST
$44.00 Non CBD Call out –
includes first half hour
Call out $40 ex GST		 $88.00 inc GST – $80.00 ex GST
per 30 min after first half hour
Standard On Site Service –
PriorITel Customer		 $88.00 CBD Call Out – 
includes first half hour
$80 ex GST
$33.00 Non CBD Call out –
includes first half hour
$30.00 ex GST		 $66.00 inc GST – $60.00 ex GST
per half hour thereafter
Scheduled Weekend /
Out of Hours Service –
Non Contracted Customer

$704.00 inc GST Call Out
(includes first 4 hours)
($640 ex GST)

 $176.00 inc GST per hour
$160.00 exc GST per hour
(after minimum 4 hours)
Scheduled Weekend /
Out of Hours Service –
PriorITel Customer		 $528.00 inc GST Call Out
(includes first 4 hours)
($480 ex GST)		 $132.00 inc GST per hour
$120.00 exc GST per hour
(after minimum 4 hours) 

Emergency Service –
Business Hours/
Out of Hours
Non Contracted Customer

 Call out fee 
$550.00 inc GST
$500.00 exc GST

per half hour thereafter

In Business Hours:
$88.00 inc GST ($80 ex GST)

Out of hours (first 2 hours)
$132.00 inc GST –
(120.00 ex GST)

Out of hours (after first 2 hours)
$176.00 inc GST –
($160.00 ex GST)
Emergency Weekend /
Out of hours service –
PriorITel Customer

Call out fee
$275.00 inc GST
$250.00 exc GST

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PriorITel Customer

Call out fee
$Doueo/lt75.br />$250.00 exc GST
PriorITel Customer

Video Conference Guide

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