Alarm Monitoring and Automating Actions

OpenScape Alarm Response is an alarm server that is extremely versatile in its application, be it in hospitals or retirement homes, in the industry sector or public administration, as well as many other areas. OScAR is one system with multiple solutions, offering wide-range functions that facilitate and optimise business processes and alerting procedures in combination with emergency calls and security incidents and enhance efficient crisis communication. 

Typical Areas of Use;

- Transmit nurse calls to mobile caregivers, with or without automatic call-back to the calling patient, in combination with a nurse call system.
- Forward error messages from production areas to mobile service technicians in combination with industrial controllers
- Emergency and distress call in threat situations, assaults, fires or other incidents, with automatic emergency conferencing
- Silent fire alarms and error messages in combination with fire alarm systems
- Transmit technical alarms in combination with alarm detection systems or directly via contact inputs
- Manual activation of predefined alarm groups through customizable control panel

- Provision of a 24/7 conference dial-in chat room
- Service calls with spontaneous definition of how many responders are required
- Receive and forward deliberate and automatic alarms raised over the phone, via emergency medallion or special emergency handsets

Professional uses include