Evotec understands the important role your information technology plays in your business. Our PriorITel agreements are your assurance that your technology and your business are our priority and will provide you with guaranteed service from a company with intimate knowledge of your technology solution.

A PriorITel Agreement entitles you to a number of benefits;

• Evotec managed monitoring – Evotec onsite installation of Evotec monitoring for servers and critical infrastructure
• Evotec Remote Support Tool – Installation of Evotec Remote Support Tool on all servers, desktops and notebook computers for easy access support form Evotec IT Staff. 
• Monthly Critical Maintenance – Scheduled Quarterly “Out of hour” Maintenance for installation of updates, security fixes, firmware upgrades to critical equipment 
• Priority Service – PriorITel clients receive priority over non-PriorITel customers for on-site services and remote services. 
• Premium Response Times – Four hour response for any critical equipment or system failure. Next business day response for all other faults as deemed non-urgent. 
• Discounted Service Rates – Any additional work preformed that is not covered by PriorITel maintenance is discounted for PriorITel members 
• Discounted Remote Charge Rates – Software upgrades will be provided for critical equipment
• Annual Service Log – Evotec will provide an annual log of service issues and their rectification 
• Reporting – Evotec will report on your system 

WANvisor is a best-in-class solution that makes your network faster and more reliable by giving you the control and visibility you ne

ed to optimise your network performance.

WANvisor is your portal to view, analyse and respond to network-wide snapshot of apps, users, websites, flows and more, all from a single web browser.

WANvisor is a seamless bundle of software, hardware and services that gives you a centralised global view of all locations, devices and users in minutes from the cloud.

With Deep Packet Inspection and dynamic intelligence WANvisor lets you view WAN performance instantly and react quickly.

With an immediate view of network problems you can develop a pro-active, predictive strategy for all network congestion contingencies, reducing your number of help-desk tickets and queries.

As a bundled service package, WANvisor is a simple monthly payment with pricing based on bandwidth – no need to worry about upgrades or separate service contracts.

The growth of cloud apps and the IoT has highlighted the need for greater Data visibility and speed. WANvisor helps make them work faster.

WANvisor enables you to shape traffic to improve performance of your mission-critical business apps, prioritising them over Facebook, iTunes, Youtube etc.

• Create traffic segments based on VLAN, subnets, applications and more for deep analysis. Segment your data flows based on offices, customers & departments. Allows data costs to be allocated to cost centres.

• WANvisor enables gives real-time visibility on everything about your network traffic in 1-second resolution. Features include:

• Receive automated, comprehensive weekly reports about your network and applications in your inbox.

• Setup alerts based on utilisation & quality

• Invite others to see analytics with a single click.

• Know precisely what OS platforms and BYODs are using your network.

• Visualise traffic by Active Directory username

• Powerful, scalable and platform-agnostic, WANvisor scales to 1000+ users and handles Physical, Virtual, Cloud, RPM & NFV – Get a box, spin up a VM, launch in AWS or Azure, or install on – Linux as RPM and more

• Measure the quality of your network across multiple locations using WANvisor’s Network Quality Score (NQS)

• Weekly automated updates for new apps

• See Round Trip Times (RTT) by application, host, location & website

• WANvisor provide network policies to make your network perform as expected. You also get the option to customise them to suit your environment and organisational requirements

Improving business productivity through investing in IT sounds great, but for many organisations, the reality has never lived up to the hype.

Providing all staff members with the latest computer gear across a consistent platform has been an expensive dream for many growing businesses.

Here’s a typical SMB scenario: You have about 2-3 leases going on gear ranging from 1-7 years old. You have 2-3 different operating systems and several different versions of office software.

While some of your computers might be 4-5 years old, they’re all doing their jobs.  So why update? The lack of consistency in your operating systems and software is really only a pain for your IT guru. And she’s getting paid big bikkies to sort it out, right?
Wrong! For a start, your IT guru should be focusing on solving core IT goals, not patching up incompatibilities and maintaining 2-3 different operating systems.

The biggest cost in business is usually your people. Each person in your office probably spends at least 10 minutes each day on what we call Digital Downtime. Digital down time is all that annoying, unproductive time we spend staring at our screens, waiting for things to happen. Stuff like:

• Booting up their computers and turning them off
• Waiting for software to start up
• Sending IT department help requests
• Waiting for IT to turn up and fix it
• Working out how to use the new Windows software, having been left behind for too long on Windows 10.

All these things can be measured in seconds, but over an entire day, could easily amount to 10 minutes per staff member.

What’s changed the game in recent years is that you now get more bang for your IT buck. For example, a new computer with Core I7, 2GB of RAM and 750GB hard drive and Microsoft Office Suite can cost less than $1500.

If you get all new desktop computers, speed up your networking, and run a consistent OS and consistent office software you’ll save at least 10 minutes per day, per staff member.

With 30 staff, this could win at least $20,000 a year in additional productivity.

Over three years that would more than pay for the new computers.

And this saving is gained just by eliminating Digital Downtime – the annoying IT problems your staff have to put up with.

There’s also some major benefits to be gained via business culture improvement, such as:

• Improved staff morale and retention
• Better collaboration
• Faster and better decision-making
• Greater productivity.

Eliminating digital downtime is a good example of ‘spending money to make money.’

While computer prices and interest rates are so low, now is a great time to do a complete upgrade and gain the competitive advantage you deserve.