Evotec Service Charges

Standard Remote Change

Minimum Fee

Per 30 minutes thereafter

Standard Customer
(48 hour processing period)

$85.00
(Includes first 30 minutes)

$85.00

PriorITel Customer
(24 hour processing period)

$60.00
(Includes first 30 Minutes)

$60.00

Premium Remote Change

Minimum Fee

Per 30 minutes thereafter

Standard Customer
(3 hour processing period)

$300.00
(Includes first 30 Minutes)

$125.00

PriorITel Customer
(2 hour processing period)

$120.00

(Includes first 30 minutes)

$60.00

Standard On-Site Service

Callout

Per 30 minutes thereafter

Standard Customer (CBD)

$245.00
(Includes ½ Hour)

$85.00

PriorITel Customer (CBD)

$141.81
(Includes ½ Hour)

$60.00

Standard Customer

$165.00
(Includes ½ Hour)

$85.00

PriorITel Customer

$90.00
(Includes ½ Hour)

$60.00

Emergency Weekday Service (Non PriorITel)

Callout

Per 30 minutes thereafter

Standard Customer (CBD)

$600.00
(Callout fee only)

$125.00

Standard Customer

$500.00
(Callout fee only)

$125.00

Scheduled Weekend Service

Callout

Per Hour thereafter

Standard Customer

$245.00
(Callout fee only)

$170.00 per hour
(minimum 4 hours)

PriorITel Customer

$120.00
(Callout fee only)

$120.00 per hour
(minimum 4 hours)

Emergency Weekend/ Out of Hours Service

Callout

Per Hour thereafter

Standard Customer

$500.00
(Callout fee only)

$170.00 per hour
(minimum 4 hours)

PriorITel Customer

$250.00
(Callout fee only)

$120.00 per hour
(minimum 4 hours)

IT Services

Non-Maintenance

SMB with Maintenance

Education with Maintenance

$150.00 per hour

$125.00 per hour

$105.00 per hour

Data Cabling and Electrical Services

Call-Out Fee

Standard Rate

Time and 1/2

Double Time

$46.61 per half hour

$56.87 per half hour

$67.12 per half hour