WELCOME TO THE BEST WESTERN AUSTRALIA MEMBER AREA!
As a Best Western Preferred Supplier for telephony equipment, Evotec is committed to offering products and services to aid your property with implementation of an efficient, user-friendly communications system. Our systems are designed to offer your guests better services and streamline your internal processes. This section of the Evotec web site is dedicated to the provision of tools and information that help your staff and your guests optimise your communications.

Specialised Product Information - Callista® Light BDI

Callista Light BDI is a call accounting solution that has been specifically developed for use in small to medium hotels or motels requiring simple call accounting operations and control over telephone extensions.
This product is ideal where guests must be charged for use of the property's telephones, whether for voice or data services, and where staff wish to control telephone extensions via a computer.

Call Accounting Capabilities

  • Real time monitoring of each extension/room
  • Detailed information displays: number dialled, call duration, call destination, call charge, total number of calls for each telephone
  • Efficient and accurate invoicing
  • Automatic flagging of calls as paid after invoicing, eliminating error opportunities
  • Ability to add margins to all or any call type

Telephone Control Capabilities

  • Lock and unlocking of extensions
  • Scheduled wake up calls
  • Activate message waiting indicator
  • Clean room status can be activated by cleaners from the room

The Callista Light BDI software will provide your hotel or motel with the opportunity to conveniently administer your guest extensions, and to efficiently and accurately bill them for their voice and data usage.

 
Downloads

Siemens Handset Layouts
(fully editable)
Guest Instructions (fully editable)
 
Account Management

Evotec has appointed an Account Manager for all Best Western sales and installations. Your Account Manager is available for all pre-sales inquiries and will liaise with necessary departments for efficient installation and service.
 
Recent Sites

Evotec has the experience to ensure your property's solution is tailored to your requirements, and the sales structure and procedures to ensure your installation is efficient and has minimal impact upon your operations. Recent installations include:

Best Western Head Office
Best Western Sundown Motel Resort
Best Western Blue Pacific Resort
Best Western Great Eastern Motor Inn
Best Western Lidcombe Motor Inn
Best Western Broken Hill Overlander Motor Inn
 
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