Carriage heading
Account Manager

Our Carriage account management team prides itself on its ability to perform three key roles for your organisation:

A liaison role:
we assume responsibility for your liaison with Telstra for all of your Carriage requirements, utilising our knowledge and experience to streamline processes

A co-ordination role:
we happily co-ordinate of your Carriage requirements: handsets, new connections and plan alterations

An advisor role:
we advise you on new technology and services that can improve your business

More specifically, our Carriage team offers you company an extensive range of services, across our entire Carriage product portfolio:

• Co-ordination of new services
• Alterations and extensions to any of your services
• Provision of new voice or data handsets and accessories
• Handset warranty and repair co-ordination
• Maintenance of records associated with your contract periods and expiry dates
• Pro-active notification of hardware upgrade offers
• Pro-active assessment of your current plans, and their continuing suitability to your requirements
• Pro-active communication of new, reduced rates or more beneficial plans
• Recommendation of new technologies and their application to your business

We understand that your selection of a mobile communications partner is an important decision for your organisation.

We believe our Carriage account team is a true differentiator. We believe we have developed a truly valuable service offering, and a team with the expertise and experience to execute it.